Eldis, when support matters

Globally recognized technology companies looking to accelerate development projects turn to Eldis for high quality Technical Support services.

We offer a comprehensive support service:

– Chipset selection assistance.
– System hardware Architecture and High speed design assistance and review.
– Schematics and layout reviews.
– SDK and software support.
– Assistance with bring-up plans.
– Remote and on-site support.

Expertise with Proven Processes

Eldis employs talented engineers, supported by an experienced, customer-focused System Architect and project managers who follow our proven support process in delivering the highest quality solutions. Eldis’s combination of a skilled team and a proven project development process, results in the delivery of products that are in scope, on time, and within budget parameters.

Silver Pack (Basic)

  • 20 Annual support hours
  • Basic CPS portal support*
  • DocSafe management
  • Pre and post release support

Gold Pack (Extended)

  • 75 Annual support hours
    * Options for additional 10 hours block purchase
  • Full CPS portal support**
  • DocSafe management
  • Architectural and assistance in peripheral chipset selection
  • Pre and post release support

Platinum Pack (Comprehensive)

  • 120 Annual support hours
    * Options for additional 10 hours block purchase
  • Full CPS portal support**
  • DocSafe management
  • Architectural and assistance in peripheral chipset selection
  • Pre and post release support
  • Schematics and layout review
  • Conference call when required
  • Onsite support (Optional)